TheroPore, operated by QuoteIt Automation Pvt. Ltd. ("Company", "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect personal information from you in a variety of ways, including:

Personal Identification Information: Name, shipping address, email address, and telephone number when you join our waitlist, place an order, or contact us.
Payment Information: We use a secure third-party payment processor (e.g., Razorpay, Stripe) to handle transactions. We do not store your credit card or financial details on our servers.
Technical Data: IP address, browser type, operating system, and information about your device when you access our Site.
Usage Data: Information about how you use our Site, such as the pages you view, the links you click, and the time you spend on the Site.
Analytics and Heatmap Data: We use heatmap tracking and similar technologies to collect behavioral analytics data including mouse movements, clicks, scrolls, and session recordings to understand how users interact with our Site. This data is anonymized and helps us improve user experience.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Process your orders and manage your account.
Notify you about the status of your order and shipment.
Email you with updates, marketing, and promotional materials if you have opted in.
Improve our website and product offerings through analytics and user behavior analysis.
Respond to your comments and questions and provide customer service.
Monitor and analyze usage and trends to improve your experience with the Site.
Generate anonymized reports on website performance and user interactions using heatmap and behavioral analytics data.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and analytics providers that help us understand website performance and user behavior.

We may also disclose your information if required by law, to comply with a legal process, or to protect the rights, property, and safety of our company, our customers, or others.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights

In accordance with Indian law, you have the right to access, correct, or withdraw your consent for the use of your personal data. To exercise these rights, please contact us using the contact information provided below.

6. Cookie Policy

We use cookies to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.

7. Changes to This Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

8. Company Information

QuoteIt Automation Pvt. Ltd.
Doing Business As: TheroPore

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact our Grievance Officer at:

privacy@theropore.com